Privacy Policy | CLOJAX SAAS SERVICES

Last updated: January 1, 2026 | Effective from: January 1, 2026

CLOJAX SAAS SERVICES ("Company", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store and share your personal information when you use our website www.clojaxsaas.in or engage our services.

By using our website or services, you consent to the practices described in this policy. This policy complies with India's Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and applicable data protection regulations.

1. Information We Collect

Information you provide directly:

Name, email address, phone number when you submit a contact or quote form
Company name and project description in quote requests
Payment information (processed securely via Razorpay � we do not store card data)
Communications with us via email, WhatsApp or phone

Information collected automatically:

IP address, browser type, operating system and device information
Pages visited, time spent and referring URLs via Google Analytics
Cookie data as described in our cookie policy below

2. How We Use Your Information

To respond to your inquiries and provide the services you request
To send project updates, quotes and invoices
To send our newsletter if you have subscribed (you may unsubscribe at any time)
To improve our website and service offerings
To comply with legal obligations under Indian law

3. Cookies

We use essential cookies for website functionality and analytics cookies (Google Analytics) to understand how visitors use our site. You may disable cookies in your browser settings, though this may affect website functionality. Our cookie consent banner allows you to accept or decline non-essential cookies.

4. Data Sharing

We do not sell, rent or trade your personal information. We may share data with:

Service providers: Google Analytics, Razorpay (payment processing), email service providers � only as needed to operate our business
Legal obligations: If required by Indian law, court order or government authority

5. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Contact form data is retained for 24 months. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure hosting on trusted providers, and restricted staff access to personal data. However, no internet transmission is 100% secure and we cannot guarantee absolute security.

7. Your Rights

You have the right to: access your personal data we hold; correct inaccurate data; request deletion of your data; withdraw consent for marketing communications at any time. To exercise these rights, contact us at contact@clojaxsaas.in.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance.

10. Contact Us

For privacy-related questions or data requests, contact us at:

CLOJAX SAAS SERVICES
Flat No. G/1, Shivprasad Appartment, Van Layout, Mahal, Nagpur, Maharashtra � 440009
Email: contact@clojaxsaas.in
Phone: +91-9561825335